Technical Support Team Update – Gold Support Scheme

LTS UK Ltd. feature a Team of 5 Technicians and Engineers available during working hours to assist in solving your Surveillance issue Technical problems you  may encounter. We have a blend of skills and expertise which is second to none, and not a ‘0870’ or hot line to China in site.

We pride ourselves on the Support we give and can assist in many ways depending on the complexity of the problem. We also offer to our new Gold Customers enhanced Support where we go that extra mile to ensure your problems are solved in real time, saving you and your Company time and money in the day to day Operational side of the business. At the same time potentially enhancing your Company reputation, and more importantly the margins!

The ‘Enhanced Gold Support’ Package includes;

  • Priority Access to our Tech Support Team
  • Free Port Forwarding set up
  • Free Password resets (for the life of the product)
  • Remote Desktop Support Access
  • Access to Engineering and Sales Training Seminars
  • Customised brochures on key Product Lines
  • Opportunity to access customised Splash screens and APPS for DVR’s and NVR’s
  • On-Site visit support where agreed and needed

Please contact us today if we wish to Partner us and get access to the value added service package.

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